Frequently asked questions

Payments

Can I pay with cash?


UPS, USPS, DHL, FedEx, Etc. No, The safest way to keep MYJEG team away from scams is to avoid mailing issues. We appology for the inconvenience. For MYJEG direct deliveries (Suffolk & Nassau Counties, NY) or Pick Up. Yes, Products available for direct deliveries or pick up have an option at check out.




What payment forms do you accept.


We accept the following method of payments: Visa, Mastercard, Discover, American Express, Paypal.





Returns

Do you accept returns?


Yes! First, if you have a need to consider refunds and returns, you likely ordered a product from us. Which means we owe you a "Thank you" Nothing makes us happier than a legion of happy customers, and as such we promise to do our very best to deliver an amazing product and customer experience, and rest assured, to make right any hiccups along the way. That said, here are some things you might want to know... - You may cancel an order at any time prior to shipment
- Our products are covered by a limited 30 days money back warranty. If there is an issue (misprinted, damaged, defective, or wrong product.) with the product purchased please email us at support@josueegarciallc.com.





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